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Help Centre

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Account

Verification
Communications
General Account Queries
Changing Personal Details
Password

Have you received or processed my documents?
All you need to know about Verification
Why do I need to verify my payment methods?
What is Mitek?
How do I know if my documents have been verified?
How long does the verification process take?

Our New Messaging Service!
How to contact us?
Why dont I receive any emails from GoGo Casino?
I received an SMS/Email stating that I'm the winner of a prize from GoGo Casino. How do I claim it?
How do I stop receiving texts or emails from GoGo Casino?

Accessing Your Account While Abroad
I am under 18 years old. Can I play at GoGo Casino?
Why am I unable to access my account?
Can I open another GoGo Casino account?
How do I sign up to GoGo Casino?

How can I change the email address connected to my account?
Am I able to update my residential address?
What should I do if my name or gender has legally changed?

Everything You Need to Know About Your GoGo Casino Password

Account

Verification

Have you received or processed my documents?
All you need to know about Verification
Why do I need to verify my payment methods?
What is Mitek?
How do I know if my documents have been verified?
How long does the verification process take?

Communications

Our New Messaging Service!
How to contact us?
Why dont I receive any emails from GoGo Casino?
I received an SMS/Email stating that I'm the winner of a prize from GoGo Casino. How do I claim it?
How do I stop receiving texts or emails from GoGo Casino?

General Account Queries

Accessing Your Account While Abroad
I am under 18 years old. Can I play at GoGo Casino?
Why am I unable to access my account?
Can I open another GoGo Casino account?
How do I sign up to GoGo Casino?

Changing Personal Details

How can I change the email address connected to my account?
Am I able to update my residential address?
What should I do if my name or gender has legally changed?

Password

Everything You Need to Know About Your GoGo Casino Password

Help Centre

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LeoVegas Gaming plc is licensed and regulated by the Malta Gaming Authority, holding the corporate group license number MGA/CRP/237/2013 issued on 1st August 2018 to provide Type 1, Type 2, and Type 3 gaming services. Registered Office: Level 7 Plaza Business Centre, Triq Bisazza, Sliema SLM1640.

Gambling can be addictive. Play responsibly.

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